The time it takes to process the application varies on a few factors. We can typically process applications within 48 hours if all of the necessary documentation is uploaded when you apply. The rental verification may cause it to take longer if your current landlord does not respond promptly.

Every occupant over the age of 18 must complete their own application, and pay their own application fee.

No, the rent amount is only rent. All utilities are separete. The electric will need to be set up in your name with OG&E by your lease start date. Water, trash, and sewer utilities are billed to your online portal and vary based on actual usage.

Contact the property manager for the property you are interested in to find out which programs they accept.

We do not require that you purchase your own renter's insurance policy. Our leases do require that you are covered under our policy for $15/month. This is considered a liability waiver, and relieves you financially from catastrophic events. It does not cover personal belongings.

Yes, after getting approval from your property manager. You are required to notify the property manager before you bring the animal into your apartment, and you will need to pay the regular pet fees.

ESA's or Service Animals must be verified with a one page form to be completed by both the animal's owner, and the animal owner's health care provider. Once verified, the animal would be exempt from any usual pet fees and weight restrictions. The animal owner is still responsible for any damages that the animal may cause by being in the apartment.

Yes, we charge a nonrefundable pet fee of $250 per animal, as well as $25/month for pet rent per animal.

The animal must be under 40lbs when fully grown. We also limit the number of animals to two per apartment.

Rent is due on the 1st of every month. It is considered late at 11:59PM on the 5th, and late fees are automatically applied on the 6th.

Rent is paid through the online portal. We do not accept any forms of payment in the office. If you need to pay with cash, contact your property manager to get you setup with a Pay Near Me Slip.

We use RUBS, Ratio Utility Billing System, to assess water, trash, and sewer bills to all residents based on actual usage and the size of the apartment. This is billed in arrears by two months, and varies month to month. Two months after moving in, the bill will appear in your online portal in the same place where you pay your rent.

There are a few options to pay online. 

• ACH is directly linked to your bank account and does not charge any additional fees.
• Credit card payments charge a fee from the carrier of 2.99% of the total amount being paid.
• Debit cards charge a flat fee from the carrier of $9.99 per transaction.
• Cash payments using the Pay Near Me Slip charge a $3.99 fee per transaction.

You are responsible for maintaining the private space that you occupy, including any front or back porches. In some cases, this may include a small back yard as well. Double check with your property manager if you are unsure.

Maintenance requests should be submitted online through your portal. Click the menu option on the upper left corner, and then click Maintenance. You will see an option from there to submit requests. Requests are dealt with in the order that they are received, and prioritized based on the nature of the issue.

There are a few situations that are recognized as true maintenance emergencies, and the property manager should be properly notified immediately.

• Fire - First call 911 and follow their instructions regarding making sure that occupants are safely out of your apartment. Then, notify your property manager about the incident.
• Flood - If you have a slow leak in your apartment, notify your property manager the next day. If your apartment is flooded with standing water, notify your property manager immediately. This is an emergency.
• Gas - If you believe you smell a gas odor, notify the emergency hotline for the gas provider in your area. Then, promptly notify your property manager about the incident.
• AC or Heater - If the outside temperature is either hotter than 90° F, or colder than 40° F, and your AC or Heater is not working properly, this is considered an emergency and warrants a call to the property manager right away.

Call (717) 727-1898 to be routed to the property manager for your apartment complex in case of a true maintenance emergency. They may prompt you to enter the incident in the online portal as well for record keeping once the phone call is over.

Yes, with approval from the property manager. Transfer requests are handled on a case by case basis and are determined by a number of factors including apartment availability and current rental history. If the transfer is approved, you will be responsible for paying a deposit on the new apartment, and a transfer fee of $500 before we can begin processing your request.

If you are having issues and do not feel comfortable telling your property manager directly for any reason, you may use this link to a google form to make your complaint. You may choose to remain anonymous, and/or enter your contact information if you would like a follow up.

https://forms.gle/5t6JtJLZQqjCzn7o9